That’s right there is no official view on hell -
There is a strong minority tradition of universalism - where hell is more like purgatory (although the EO don’t think you can buy soul’s out of hell with your prayers - which is a vulgar Catholic view (but perhaps not the official one) - although they are comforted by you prayers for them an d solidarity with them). The belief is accepted by many key figures in the EO today and in former times.
There is a mainstream ‘soft’ ECT tradition but orthodox ECT believers do not believe that God torments sinners in hell or that he has created a special fire to torment them with (they are unanimous in viewing this belief as terrible blasphemy I understand). Rather they believe that both the damned and the saved are in the presence of God but the damned experience God’s love as tormenting fire, while the blessed experience it as fiery blessedness. The subjective experience of God’s love revealed in its fullness is formed by the choices made by each person in their life.
There is also a tradition to do with Aerial Toll houses - which many of the orthodox see as heretical - but which exerts a popular influence. According to this belief when people die they are translated to toll houses in the sky and subjected to terrors by demons to test and sift them to decide their eternal destiny (this all sounds a bit Egyptian and Gnostic - I know very little about it but I understand that it has been declared heretical by some patriarchs; it’s what I’d call the ‘hard ECT’ tradition within Orthodoxy).
That’s my understanding of the EO traditions. I think Akimel can give you more authoritative answers here. 